RATING:
B
A heart-breaking nightmare is
revealed in this true story of the unfortunate demise of an elderly
lady and the battle against bureaucracy that her daughter goes through
when trying to put things right. Rigmarole follows mistake, follows
error, follows carelessness, as things get worse instead of better in
the situation. The daughter battles onward beyond the end, but finds
no true solution, only eventual peace when letting it go, knowing she
has done all that she could do. The author continues to fight for a
better social care/health system.
Along with the story, are multiple
ideas that can help you if you go through a similar situation - what
you should do, what you can do, what you must do. Contact information
for organizations that may be able to help in such situations are
also given, as is advice for dealing with problems with the NHS care
system both in hospital and homes.
It brings to mind both good and bad
memories of hospital staff which my recently deceased father
encountered - and I am grateful that his NHS mishaps were minor and
more to do with his own perception and discharge difficulties than
actual medical faults.
I would recommend this book to
carers, NHS staff, those with elderly friends or relatives in care
homes/hospital, and those interested in the understanding the British
health system. It was loaned to me by a friend who has also reviewed
the book
HERE.
